Frequently Asked Questions

What is Your Ship Time? 

All ponchos ship within 3 business days. 

What Size Should I Order? 

Please see our sizing chart for reference by clicking here.

Where Are Your Ponchos Made? 

All ponchos are made in the USA in Orange County California by our own talented seamstresses. 

Is the Fabric Breathable? 

Yes! Our ponchos are made from a rayon spandex blend that is lightweight, breathable and so soft. See what our happy customers are saying here. 

How Should I Care For My Poncho? 

Wash poncho in cold with like colors and lay flat to dry for maximum longevity. 

What is the Difference Between Cover Me Ponchos Covers and the Scarf/Car Seat Type Covers? 

Check out a comparison between the two here.

Can I Exchange My Poncho for Another Size/Color?

Yes! We want you do be happy with your purchase so we welcome exchanges of ponchos that are unwashed and in new condition. To exchange, send your poncho to 18570 White Oak Drive Yorba Linda CA 92886 with a note stating which poncho you'd like instead. One will be shipped out to you within 3 business days. You will be emailed once your new poncho is on its way. 

What is Your Return Policy? 

As with exchanges, we want to make sure you are happy with your purchase. If you have any issue with your poncho (ie. damage, wrong color/size etc.) please contact us first so we can resolve any specific issues you may have. 

You may return any unwashed poncho in new condition within 14 days to 18570 White Oak Drive, Yorba Linda CA 92886. Please enclose a note stating that you are returning your poncho. 

 

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Sizing Chart